Department of Veteran Affairs Destroys Records to Eliminate Backlog and Increase Perceived Efficiency

You just can’t make this stuff up — and you have to wonder WHERE is the mainstream media??

The Daily Caller has obtained an audio recording that shows employees of the Department of Veteran Affairs destroyed records to eliminate their exam backlog. Yes – you did read that right.  And just wait till you find out why they are ignoring the needs of our veterans. The complete lack of accountability with this administration has made me so mad but I think this story may be in the top ten on my list of irresponsible, thoughtless, self-centered and illegal actions by members of this administration.

This woman needs to be FIRED and get NO future benefits. 

Whoever decided to do this System ReDesign


Department of Veterans Affairs employees destroyed veterans’ medical records to cancel backlogged exam requests [AUDIO]

Employees of the Department of Veterans Affairs (VA) destroyed veterans’ medical files in a systematic attempt to eliminate backlogged veteran medical exam requests, a former VA employee told The Daily Caller.

Audio of an internal VA meeting obtained by TheDC confirms that VA officials in Los Angeles intentionally canceled backlogged patient exam requests.

“The committee was called System Redesign and the purpose of the meeting was to figure out ways to correct the department’s efficiency. And one of the issues at the time was the backlog,” Oliver Mitchell, a Marine veteran and former patient services assistant in the VA Greater Los Angeles Medical Center, told TheDC.

“We just didn’t have the resources to conduct all of those exams. Basically we would get about 3,000 requests a month for [medical] exams, but in a 30-day period we only had the resources to do about 800. That rolls over to the next month and creates a backlog,” Mitchell said. ”It’s a numbers thing. The waiting list counts against the hospitals efficiency. The longer the veteran waits for an exam that counts against the hospital as far as productivity is concerned.”

This is a partial transcript of the audio —

Audio from a November 2008 meeting obtained by TheDC depicts VA Greater Los Angeles officials plotting to cancel backlogged exam requests.

“I’m still canceling orders from 2001,” said a male official in the meeting.

“Anything over a year old should be canceled,” replied a female official.

“Canceled or scheduled?” asked the male official.

“Canceled. … Your backlog should start at April ’07,” the female official replied, later adding, ”a lot of those patients either had their studies somewhere else, had their surgery … died, don’t live in the state. … It’s ridiculous.”

Read more:

Article about this by Allen West –


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